Shipping policy

Shipping Policy

Welcome to Ajs EO Infusions! We're delighted to have you here. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Order Processing:

  • All orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a confirmation email with your order details and tracking information.

Shipping Methods:

  • We offer several shipping methods to accommodate your needs. During checkout, you can select the shipping method that best suits your timeline and budget.

  • Our standard shipping option typically delivers within 3-7 business days, depending on your location. Expedited shipping options are also available for faster delivery.

Shipping Rates:

  • Shipping rates are calculated based on the total weight of your order and your shipping destination. You can view the shipping costs during the checkout process before completing your purchase.

  • We occasionally offer free shipping promotions, so be sure to check our website or subscribe to our newsletter for updates on special offers.

International Shipping:

  • We ship internationally to select countries. International shipping rates and delivery times vary depending on the destination and shipping method selected during checkout.

  • Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fees paid at checkout.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. You can track your order using the provided tracking number on our website or through the carrier's website.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or mis-deliveries. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays:

  • While we strive to deliver your orders promptly, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or peak holiday seasons. We appreciate your patience and understanding during such times.

Questions or Concerns:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team. We're here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.

Thank you for choosing Ajs EO Infusions. We appreciate your support and look forward to serving you!